Each order of premium halal charcuterie and whole halal foie gras is carefully prepared within 48 to 72 hours (excluding weekends and public holidays).

A “Priority Processing” option allows preparation within 24 business hours.

Delivery times are then:

• 1 to 2 business days in France
• 2 to 4 business days across Europe

These timeframes are indicative and may vary depending on the carrier, destination, or peak periods (Ramadan, holidays, promotions).

A tracking number is sent upon shipment.

Yes. Noor Gourmet delivers premium halal charcuterie and whole halal foie gras across France and several European countries.

All products are carefully packaged to ensure optimal quality during transport.

Orders are processed quickly.

You may request a modification or cancellation within 2 hours after validation by contacting:

contact@noor-gourmet.com

After this timeframe, orders are considered final.

We accept several secure payment methods:

• Credit cards (Visa, Mastercard, American Express, CB)
• Apple Pay
• PayPal
• Shop Pay
• Bancontact
• EPS

All transactions are secured according to international standards, ensuring full protection of your data.

If you notice any issue (damaged parcel, missing product, etc.), please contact our customer service as soon as possible, ideally with photos.

Our team will review your request and provide an appropriate solution promptly.

For more details, please refer to our official policies:

• Shipping and Order Processing Policy
• Return and Refund Policy
  

Our artisanal halal charcuterie can be stored:

• at room temperature (dry products)
• or refrigerated depending on your preference

They can be preserved for several weeks in vacuum packaging (see expiry date).

After opening: keep refrigerated and consume quickly.

Our whole halal foie gras in jars can be stored:

• at room temperature before opening for several months, or even several years depending on the indicated expiry date

After opening: keep refrigerated and consume quickly.

Our products are part of an artisanal halal charcuterie approach, sliced from whole pieces.

This may result in slight natural irregularities.

• This is a sign of authenticity.

The weight is always respected.

Yes. All our products are guaranteed pork-free.

Our premium halal charcuterie is made exclusively from:

• beef
• veal
• lamb

Poultry is only used for specific products, particularly for our whole halal foie gras.

No product contains pork.

Yes. Our premium halal charcuterie includes:

• cured and aged meats
• smoked specialties
• cooked products
• cooked and smoked products

For example:

• cured meats and dry sausages
• pastrami and smoked specialties
• cooked veal ham
• smoked veal bacon

Each product reflects a high-end halal charcuterie approach rooted in artisanal expertise.

Yes. All our premium halal charcuterie and whole halal foie gras can be consumed directly.

Depending on your preferences, some products can also be lightly heated or used in recipes.

For example:

• veal bacon can be pan-fried
• certain cured meats can be used on pizzas, in pasta, risottos or hot sandwiches

Our products can be enjoyed both cold and in cooking.

Yes. Each portion is carefully weighed to guarantee the stated weight.

Due to artisanal slicing, slight visual variations may occur.

In most cases, the actual weight slightly exceeds the indicated weight.

Yes. Our premium halal charcuterie is produced using traditional artisanal methods:

• natural curing
• controlled smoking
• rigorous selection of raw materials

Each product is chosen for its taste, texture and craftsmanship.

Yes. All our products, including premium halal charcuterie and whole halal foie gras, are halal certified by recognized organizations.

We apply strict criteria:

• presence of a Muslim inspector
• slaughter without stunning
• strict separation of supply chains
• full traceability

No compromise is made on halal standards.

Each step is controlled:

• official certificates
• identified suppliers
• regular audits
• monitoring of the production chain

Full transparency from producer to customer.

Yes.

Our products are handled in a laboratory operating under HACCP standards.

• This ensures:

1. strict hygiene
2. food safety
3. control of health risks (contamination, handling, hygiene chain)

We apply strict procedures:

• HACCP protocol
• temperature control
• vacuum packaging
• full traceability

High standards are maintained to guarantee product quality.

Our products are preserved using traditional methods:

• curing and drying
• cooking
• smoking
• sterilization in jars (for whole halal foie gras)

These methods ensure natural preservation and stability during transport.

Each product is vacuum-packed or sealed in airtight jars and carefully protected.

We use:

• vacuum packaging
• adapted protective packaging
• fast shipping

Products arrive in optimal condition.

Our customer service is available:

• via live chat
• by email: contact@noor-gourmet.com

Monday to Saturday, from 9am to 6pm.

Our products are designed for:

• lovers of premium halal charcuterie
• customers looking for high-end products
• individuals and professionals