General Terms and Conditions of Use (GTC)

Noor Gourmet – www.noor-gourmet.com
Updated: November 2, 2025

 

1. Purpose

These General Terms and Conditions of Use (GTC) are intended to define the terms of access, navigation and use of the website www.noor-gourmet.com (hereinafter "the Site"), published by the company BAMDIGI SARL , operating the Noor Gourmet brand.

Access to and use of the Site implies full and unreserved acceptance of these Terms and Conditions. All users agree to abide by these terms.

 

2. Access to the Site

The Site is accessible free of charge to any user with internet access. Access costs (connection, equipment, software, etc.) remain the responsibility of the user.

The Site is normally accessible 24/7, except in cases of planned or unplanned interruptions, particularly for maintenance, updates, or force majeure. Noor Gourmet cannot be held liable for any interruption or disruption of access to the Site.

 

3. Creating a customer account

Access to certain features (ordering, tracking, reviews) may require the creation of a customer account.

To create an account, the user must provide accurate, complete, and up-to-date information. They are responsible for maintaining the confidentiality of their username and password.
Any connection or order made using these credentials is deemed to have been made by the user himself.

The Seller reserves the right to suspend or delete any account in the event of fraudulent use, non-compliance with the Terms and Conditions, or behavior detrimental to the Site.

 

4. Use of the Site

The user agrees to use the Site:
- in compliance with applicable laws and regulations;
- in a fair and proper manner;
- without infringing on the rights of third parties or the proper functioning of the Site.

Specifically, it is prohibited to:
- to use the Site for illegal or advertising purposes without authorization;
- to introduce any virus, malicious code or program that may harm the proper functioning of the Site;
- to extract or reproduce all or part of the content of the Site without prior written consent from Noor Gourmet.

 

5. Site Content

The content of this Site (texts, visuals, photos, videos, logos, trademarks, product descriptions, recipes, etc.) is provided for informational purposes only. Noor Gourmet strives to ensure the accuracy and timeliness of the information published, but makes no guarantee of completeness or absence of errors.

Noor Gourmet reserves the right to modify or remove any content without notice.

 

6. Reviews and comments

Users with an account can post reviews of purchased products. These reviews must comply with applicable laws and must not contain:
- of offensive, defamatory, obscene, racist, or public order-related remarks;
- personal data;
- of external links or unauthorized advertisements.

Noor Gourmet reserves the right to moderate, modify or delete any non-compliant comment, without prior notice.

 

7. Newsletter

Users can subscribe to the Noor Gourmet newsletter to receive information and promotional offers.

Registration is voluntary and done via the dedicated form. Users can unsubscribe at any time by clicking the link provided at the bottom of each email or by contacting Noor Gourmet via the contact form.

The data collected for this purpose (name, surname, email address) is processed in accordance with the Site's Privacy Policy and the General Data Protection Regulation (GDPR) .

 

8. Responsibility

8.1 Noor Gourmet's Responsibility

Noor Gourmet takes all reasonable steps to ensure continuous and secure access to the Site. However, it cannot be held liable in the event of:
- temporary or permanent interruption of the Site;
- errors, inaccuracies or omissions in the content;
- damages resulting from the use of the Site, the inability to access it or a malfunction;
- any indirect or intangible damage (loss of opportunity, data, profits, etc.).

8.2 User Responsibility

The user is solely responsible for their use of the Site and the information they enter. They agree not to disrupt the proper functioning of the Site or to access restricted areas without authorization.

 

9. Hyperlinks

The Site may contain links to other external sites or resources. Noor Gourmet has no control over these sites and cannot be held responsible for their content, security, or privacy policies.

Any creation of a link to the Site must be subject to prior written authorization.

 

10. Intellectual Property

All elements present on the Site (texts, images, graphics, logos, videos, sounds, trademarks, databases, etc.) are protected by copyright and trademark law.

Any reproduction, distribution, modification, adaptation or use without prior written authorization is strictly prohibited and constitutes an infringement within the meaning of Articles L.335-2 et seq. of the Intellectual Property Code.

11. Personal data and cookies

Noor Gourmet collects and processes personal data in accordance with the GDPR (EU Regulation 2016/679) and the French Data Protection Act .
The purposes of data processing are: managing customer accounts, orders, deliveries, customer service, newsletters and traffic statistics.

The user has the right to access, rectify, object to, erase and transfer their data, which can be exercised via the Site's contact form.

The Site uses cookies necessary for its proper functioning and, where applicable, audience measurement cookies. Users can manage their preferences via the dedicated information banner.

 

12. Reporting and contact

For any questions, complaints or reports of illegal content, users can contact Noor Gourmet via the Site's contact form.

Noor Gourmet is committed to processing requests as quickly as possible and removing any manifestly illegal content as soon as it becomes aware of it.

 

13. Modification of the Terms and Conditions

Noor Gourmet reserves the right to modify these Terms and Conditions at any time. Modifications take effect immediately upon their publication on the Website. It is the user's responsibility to regularly consult the Terms and Conditions to stay informed of any updates.

 

14. Applicable Law and Jurisdiction

These Terms and Conditions are governed by French law. Any dispute relating to their interpretation or performance shall be submitted to the competent French courts.

 

Noor Gourmet, a brand of BAMDIGI SARL
www.noor-gourmet.com